Shipping Policy

Hey sweetpea, thank you for shopping with SunshineyWay Cosmetics LLC! Your purchases mean the world to me, and I want to make sure you are completely satisfied with your order. I strive to process and ship orders promptly. Below are the details regarding the shipping policy:

Processing Time:

• Orders are processed within 1-5 business days. You will receive a confirmation email with tracking information once your order has been shipped.

Lost or Damaged Packages:

• If your package is lost or damaged during transit, please contact via email within 7 days of the expected delivery date for assistance.

Return Policy

If you are not completely satisfied, please review the return policy below:

Eligibility for Returns:

• You may return items within 30 days of the purchase date.
• To qualify for a return, products must be unopened, unused, and in their original packaging.
• Due to hygiene regulations, products that have been opened or used cannot be accepted for returns.

How to Initiate a Return:

1. Contact: Email a return request to sunshineyway@gmail.com with your order number and reason for the return.
2. Return Authorization: A Return Authorization (RA) number and detailed instructions for returning the item will be provided in an email.
3. Pack Your Return: Please securely package the item to prevent damage during shipping.

Refund Process:

• Once returned item has been received and inspected, the refund will be processed to the original payment method within 5-10 business days.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact via email within 7 days after delivery with a photo of the item. I will assist you in resolving the issue.

Questions? If you have any questions about the shipping or return policies, click the button below!

Thank you for shopping with SunshineyWay Cosmestics LLC!